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SUITE LUXURY
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SUITE SUPERIOR WITH DOUBLE BED
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KM 95 CARRETERA CANCUN-TULUM
SUITE PREMIUM
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SUITE PREMIUM KING BED
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SUITE GARDEN VIEW KING BED
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Policies & guest information
Tip: Select a rate on the right side of the room card (Refundable / Non-Refundable). This section will instantly update to show the exact cancellation policy for the selected rate.
Check-in
Standard check-in time: 15:00
Check-out
Standard check-out time: 12:00
From the date of: 14/12/2017 There is a daily sanitation tax payable by the guests directly to the hotel.
Note 1: Important notices: In case of any amendment please contact us to check the rates and conditions as these could change - Hotel will invoice the total amount of this booking in case of no show / En caso de modificacion, por favor contacten con nosotros para verificar las tarifas y condiciones de la reserva ya que podrian ser diferentes - En caso de no show el hotel se reserva el derecho de aplicar gastos del 100%
From: 20261028 | Until: 20261029
Note 2: Estimated total amount of taxes fees for this booking:204.00 Mexican Peso payable on arrival. Only Adults.Check-in hour 15:00-00:00.Car park YES (With additional debit notes).Check-out hour 12:00-.Identification card at arrival.Deposit on arrival.Minimum check-in age 18. Keep in mindServices:To use the transfer service the guest must contact the property 72 hours in advance. To get in touch you must use the information provided on the voucher. Access to the water park has an additional cost. Please noteCheck-in policies:Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges special requests cannot be guaranteed This property offers transfers from the airport. To arrange pick-up guests must contact the property 72 hours prior to arrival using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
From: 20261028 | Until: 20261029
Note 3: Taxes/Fees: TAX Taxes 204.00 MXN payable directly at the hotel.
From: 20261028 | Until: 20261029
Need help?
For questions about your booking or policies, contact us at +1 305 428-2518.
Cancellation policy (selected rate)
- Additional-person charges may apply and vary according to the property’s policy.
- Government-issued photo ID and a credit/debit card or cash deposit may be required at check-in.
- Special requests are subject to availability at check-in and may incur additional charges; they cannot be guaranteed.
- This property accepts credit cards, debit cards, and cash. A pre-authorization may be requested prior to arrival. Parties and events are allowed (including weddings, birthdays, and family gatherings). Long stays are permitted. Safety measures include smoke detectors and exterior lighting. Some outdoor areas (balconies, terraces, patios) may not be suitable for children. Please contact the property in advance to confirm room suitability.
- Some fees related to payment processing (such as transaction or card-processing costs) are non-refundable, even if your booking is later modified or canceled.
- Any bank or card-issuer fees for international transactions or currency conversion are charged directly by your bank and are not covered by ThatVacation.com.
- In the event of cancellation, any non-refundable fees already incurred will be excluded from any refund.
- If you make changes to your booking, the new price will be based on the rates available at the time of the change and may differ from your original booking.
- Some bookings may have specific cancellation or change restrictions; please review the property’s policy before making a reservation.