Room BASIC Non-refundable rate No amendments permitted
Surrounded By Tropical Flora And Fauna, With Beach Access A Short Walk Away, El ...
16 NRTE ENTRE 10 Y 15 AV.COL
DOUBLE DELUXE KING BED Non-refundable rate No amendments permitted
Surrounded By Tropical Flora And Fauna, With Beach Access A Short Walk Away, El ...
16 NRTE ENTRE 10 Y 15 AV.COL
QUADRUPLE BASIC
Surrounded By Tropical Flora And Fauna, With Beach Access A Short Walk Away, El ...
16 NRTE ENTRE 10 Y 15 AV.COL
DOUBLE BASIC
Surrounded By Tropical Flora And Fauna, With Beach Access A Short Walk Away, El ...
16 NRTE ENTRE 10 Y 15 AV.COL
Room STANDARD
Surrounded By Tropical Flora And Fauna, With Beach Access A Short Walk Away, El ...
16 NRTE ENTRE 10 Y 15 AV.COL
DOUBLE DELUXE
Surrounded By Tropical Flora And Fauna, With Beach Access A Short Walk Away, El ...
16 NRTE ENTRE 10 Y 15 AV.COL
Junior Suite
Surrounded By Tropical Flora And Fauna, With Beach Access A Short Walk Away, El ...
16 NRTE ENTRE 10 Y 15 AV.COL
SUITE STANDARD Non-refundable rate No amendments permitted
Surrounded By Tropical Flora And Fauna, With Beach Access A Short Walk Away, El ...
16 NRTE ENTRE 10 Y 15 AV.COL
SUITE SUPERIOR TWO DOUBLE BEDS
Surrounded By Tropical Flora And Fauna, With Beach Access A Short Walk Away, El ...
16 NRTE ENTRE 10 Y 15 AV.COL
Deluxe King
Surrounded By Tropical Flora And Fauna, With Beach Access A Short Walk Away, El ...
16 NRTE ENTRE 10 Y 15 AV.COL
Deluxe double
Surrounded By Tropical Flora And Fauna, With Beach Access A Short Walk Away, El ...
16 NRTE ENTRE 10 Y 15 AV.COL
Master Suite
Surrounded By Tropical Flora And Fauna, With Beach Access A Short Walk Away, El ...
16 NRTE ENTRE 10 Y 15 AV.COL
Policies & guest information
Tip: Select a rate on the right side of the room card (Refundable / Non-Refundable). This section will instantly update to show the exact cancellation policy for the selected rate.
Check-in
Standard check-in time: 03:00 PM
Check-out
Standard check-out time: 12:00 PM
From the date of: 04/01/2017 City Tax payable directly at the hotel.From the date of: 14/12/2017 There is a daily sanitation tax payable by the guests directly to the hotel.
Note 1: Important notices: In case of any amendment please contact us to check the rates and conditions as these could change - Hotel will invoice the total amount of this booking in case of no show / En caso de modificacion, por favor contacten con nosotros para verificar las tarifas y condiciones de la reserva ya que podrian ser diferentes - En caso de no show el hotel se reserva el derecho de aplicar gastos del 100%
From: 20261029 | Until: 20261030
Note 2: Estimated total amount of taxes fees for this booking:119.19 Mexican Peso payable on arrival. LGTBIQ friendly.Check-in hour 15:00-00:00.Car park NO.Check-out hour 12:00-12:00.Early departure.Identification card at arrival.Children get free accommodation meals payable on the spot 0 5.Minimum check-in age 18. Enjoy a comfortable and relaxing stay in our spacious rooms equipped with air conditioning and free WiFi.The rooms in the Basic category include cleaning service every 4 nights. If the guest requires additional cleaning they can request it directly at reception for an extra fee.Relax in our outdoor pool and take advantage of our excellent location just a few steps from the famous Fifth Avenue and very close to the beautiful beaches of the Mexican Caribbean. Youll have easy access to Playa del Carmens best shops restaurants bars and vibrant nightlife. We are the ideal choice for those looking for comfort a privileged location and a safe and quiet environment.La Ceiba Restaurant Located outside the hotel just a 3-minute walk away.Environmental taxAn environmental tax of 34 MXN per person per night must be covered and is payable directly at the hotel upon check-in. This amount is not included in the rate.Book a minimum of 2 nights and get free access and transfer to Zenote Siente (See terms and conditions when checking in at the hotel). Full Board Food Plan: Enjoy a complete Full Board Plan designed to offer a varied dining experience during your stay.Buffet breakfast Variety of bread Hotcakes Seasonal Juices and Fruit Chilaquiles Eggs to taste Coffee Tea and Milk and Cereals.Lunch and dinner: Enjoy an innovative buffet concept served a la carte where you can order as many dishes as you want. The menu includes soups salads main courses snacks desserts and fresh waters prepared with fresh ingredients for a limitless gastronomic experience. Food is ordered a la carte and once a dish is finished you can order the next one. The maximum time spent in the restaurant is 2 hours counted from the registration of the first order in the system.In order to avoid food waste dishes that are not eaten may generate an additional charge.Important: The Full Board Plan does not include alcoholic beverages.The reservation holder must show official photo identification.During the check-in process it will be mandatory for each guest to present their CURP at the reception (only applies to the Mexican market).After booking room 10 you are considered a group and the hotel does not allow that number of rooms in a single reservation due to its group policies.Before your trip check with the national government for the entry and stay requirements of the country you are visiting. Please note that it is the travelers responsibility to comply with the rules and regulations established by the destination country. Mandatory tax of 34.00 MXN per guest per room per night or 51.00 MXN for two or more guests per room per night payable directly to the hotel.
From: 20261029 | Until: 20261030
Note 3: Taxes/Fees: TAXESANDFEES SubType not reported 119.19 MXN payable directly at the hotel.
From: 20261029 | Until: 20261030
Need help?
For questions about your booking or policies, contact us at +1 305 428-2518.
Cancellation policy (selected rate)
- Additional-person charges may apply and vary according to the property’s policy.
- Government-issued photo ID and a credit/debit card or cash deposit may be required at check-in.
- Special requests are subject to availability at check-in and may incur additional charges; they cannot be guaranteed.
- This property accepts credit cards, debit cards, and cash. A pre-authorization may be requested prior to arrival. Parties and events are allowed (including weddings, birthdays, and family gatherings). Long stays are permitted. Safety measures include smoke detectors and exterior lighting. Some outdoor areas (balconies, terraces, patios) may not be suitable for children. Please contact the property in advance to confirm room suitability.
- Some fees related to payment processing (such as transaction or card-processing costs) are non-refundable, even if your booking is later modified or canceled.
- Any bank or card-issuer fees for international transactions or currency conversion are charged directly by your bank and are not covered by ThatVacation.com.
- In the event of cancellation, any non-refundable fees already incurred will be excluded from any refund.
- If you make changes to your booking, the new price will be based on the rates available at the time of the change and may differ from your original booking.
- Some bookings may have specific cancellation or change restrictions; please review the property’s policy before making a reservation.