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Policies & guest information
Tip: Select a rate on the right side of the room card (Refundable / Non-Refundable). This section will instantly update to show the exact cancellation policy for the selected rate.
Check-in
Standard check-in time: 03:00 PM
Check-out
Standard check-out time: 12:00 PM
From the date of: 31/12/2021 to 31/12/2023 ALL RESERVATIONS WITH STAY FROM 01/01/22 AND ON, MUST PAY A CITY TAX OF 50 CZK PER PERSON PER NIGHT. THE CITY TAX MUST BE PAID DIRECTLY AT THE HOTEL //// TODAS LAS RESERVAS CON ESTADIA DESDE 01/01/22 EN ADELANTE, DEBEN PAGAR UN IMPUESTO MUNICIPAL DE 50 CZK POR PERSONA Y POR NOCHE. EL IMPUESTO MUNICIPAL DEBE SER PAGADO DIRECTO EN EL HOTEL.
Note 1: ALL RESERVATIONS WITH STAY FROM 01/01/22 AND ON, MUST PAY A CITY TAX OF 50 CZK PER PERSON PER NIGHT. THE CITY TAX MUST BE PAID DIRECTLY AT THE HOTEL. TODAS LAS RESERVAS CON ESTADIA DESDE 01/01/22 EN ADELANTE, DEBEN PAGAR UN IMPUESTO MUNICIPAL DE 50 CZK POR PERSONA Y POR NOCHE. EL IMPUESTO MUNICIPAL DEBE SER PAGADO DIRECTO EN EL HOTEL.
From: 20260101 | Until: 20261231
Note 2: IN CASE OF DIRECT PAYMENT: ALL PAYMENTS MADE ON SPOT WILL BE IN THE LOCAL CURRENCY IN ACCORDANCE WITH THE EXCHANGE RATE IN EFFET / EN CASO DE PAGO DIRECTO: TODOS LOS PAGOS REALIZADOS EN EL HOTEL SERAN EN LA MONEDA LOCAL DEL PAIS AL TIPO DE CAMBIO VIGENTE.
From: 20260101 | Until: 20261231
Note 3: IN THE CASE OF NON REFUNDABLE BOOKINGS THE TOTAL WILL BE DEDUCTED AT THE TIME OF BOOKING. CANCELLATIONS OR AMENDMENTS ARE NOT ALLOWED.// EN EL CASO DE TRATARSE DE UNA RESERVA NO REEMBOLSABLE, EL TOTAL SE COBRARA EN EL MOMENTO DE HACER LA RESERVA. CAMBIOS O CANCELACIONES NO ESTAN PERMITIDOS.
From: 20260101 | Until: 20261231
Note 4: Non Refundable Reservations Info: 100% OF THE STAY WILL BE CHARGED AFTER CONFIRMING THE RESERVATION. AMENDMENTS, CANCELLATIONS AND NAME CHANGES ARE NOT ALLOWED Informacion acerca de Reservas No Reembolsables: 100% SERA CARGADO AL SER CONFIRMADA LA RESERVA. CAMBIOS, CANCELACIONES O CAMBIOS DE NOMBRES NO ESTAN PERMITIDOS.
From: 20260101 | Until: 20261231
Note 5: PLEASE NOTE THAT THE HALF BOARD INCLUDES BREAKFAST AND DINNER, DOES NOT INCLUDE LUNCH. TENGA EN CUENTA QUE LA MEDIA PENSION INCLUYE DESAYUNO Y CENA, NO INCLUYE ALMUERZO.
From: 20260101 | Until: 20261231
Note 6: POR FAVOR, TENGAN EN CUENTA QUE RESERVAS DE GRUPO (3 HABITACIONES O MAS) TIENEN UNA POLITICA DE CANCELACION DIFERENTE. CONTACTE CON EL HOTEL PARA MAS INFORMACION
From: 20260101 | Until: 20261231
Need help?
For questions about your booking or policies, contact us at +1 305 428-2518.
Cancellation policy (selected rate)
- Additional-person charges may apply and vary according to the property’s policy.
- Government-issued photo ID and a credit/debit card or cash deposit may be required at check-in.
- Special requests are subject to availability at check-in and may incur additional charges; they cannot be guaranteed.
- This property accepts credit cards, debit cards, and cash. A pre-authorization may be requested prior to arrival. Parties and events are allowed (including weddings, birthdays, and family gatherings). Long stays are permitted. Safety measures include smoke detectors and exterior lighting. Some outdoor areas (balconies, terraces, patios) may not be suitable for children. Please contact the property in advance to confirm room suitability.
- Some fees related to payment processing (such as transaction or card-processing costs) are non-refundable, even if your booking is later modified or canceled.
- Any bank or card-issuer fees for international transactions or currency conversion are charged directly by your bank and are not covered by ThatVacation.com.
- In the event of cancellation, any non-refundable fees already incurred will be excluded from any refund.
- If you make changes to your booking, the new price will be based on the rates available at the time of the change and may differ from your original booking.
- Some bookings may have specific cancellation or change restrictions; please review the property’s policy before making a reservation.