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Policies & guest information
Tip: Select a rate on the right side of the room card (Refundable / Non-Refundable). This section will instantly update to show the exact cancellation policy for the selected rate.
Check-in
Standard check-in time: 15:00-00
Check-out
Standard check-out time: 12:00
Note 1: Important notices: In case of any amendment please contact us to check the rates and conditions as these could change - Hotel will invoice the total amount of this booking in case of no show / En caso de modificacion, por favor contacten con nosotros para verificar las tarifas y condiciones de la reserva ya que podrian ser diferentes - En caso de no show el hotel se reserva el derecho de aplicar gastos del 100%
From: 20260910 | Until: 20260911
Note 2: Total Taxes included in the price: 9.33 USD.
From: 20260910 | Until: 20260911
Note 3: CheckIn instructions: <ul> <li>Extra-person charges may apply and vary depending on property policy</li><li>Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges</li><li>Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed</li><li>The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation</li><li>This property accepts credit cards, debit cards, and cash</li><li>Safety features at this property include a fire extinguisher</li><li>Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property</li> </ul>,CheckIn special instructions: Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.,Optional fees: <ul> <li>Pet fee: MXN 400 per pet, per night</li></ul> <p>The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. </p>,Know before you go: <ul> <li>This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties. </li><li>Only registered guests are allowed in the guestrooms. </li> <li>The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation. </li> <li>This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).</li> </ul>,Tax Recovery Charges and Service Fees for 2 people: 11.46 USD (This amount is included within the total price).
From: 20260910 | Until: 20260911
Note 4: Total Taxes included in the price: 11.46 USD.
From: 20260910 | Until: 20260911
Need help?
For questions about your booking or policies, contact us at +1 305 428-2518.
Cancellation policy (selected rate)
- Additional-person charges may apply and vary according to the property’s policy.
- Government-issued photo ID and a credit/debit card or cash deposit may be required at check-in.
- Special requests are subject to availability at check-in and may incur additional charges; they cannot be guaranteed.
- This property accepts credit cards, debit cards, and cash. A pre-authorization may be requested prior to arrival. Parties and events are allowed (including weddings, birthdays, and family gatherings). Long stays are permitted. Safety measures include smoke detectors and exterior lighting. Some outdoor areas (balconies, terraces, patios) may not be suitable for children. Please contact the property in advance to confirm room suitability.
- Some fees related to payment processing (such as transaction or card-processing costs) are non-refundable, even if your booking is later modified or canceled.
- Any bank or card-issuer fees for international transactions or currency conversion are charged directly by your bank and are not covered by ThatVacation.com.
- In the event of cancellation, any non-refundable fees already incurred will be excluded from any refund.
- If you make changes to your booking, the new price will be based on the rates available at the time of the change and may differ from your original booking.
- Some bookings may have specific cancellation or change restrictions; please review the property’s policy before making a reservation.