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Policies & guest information
Tip: Select a rate on the right side of the room card (Refundable / Non-Refundable). This section will instantly update to show the exact cancellation policy for the selected rate.
Check-in
Standard check-in time: 00:00 AM
Check-out
Standard check-out time: 00:00 AM
Note 1: Important notices: In case of any amendment please contact us to check the rates and conditions as these could change - Hotel will invoice the total amount of this booking in case of no show / En caso de modificacion, por favor contacten con nosotros para verificar las tarifas y condiciones de la reserva ya que podrian ser diferentes - En caso de no show el hotel se reserva el derecho de aplicar gastos del 100%
From: 20261109 | Until: 20261110
Note 2: . Check-in hour 18:00-.Car park YES (With additional debit notes).Check-out hour -11:00. Good news Between Sunday Feb 12th 2023 at 5pm and Wednesday Nov 4th 2026 at midnight local hotel time (in Chicago) you may cancel your reservation for a full refund. Between Wednesday Nov 4th 2026 at midnight and Monday Nov 9th 2026 at midnight local hotel time (in Chicago) you may cancel your reservation for a partial refund. After Monday Nov 9th 2026 at midnight local hotel time (in Chicago) you are not allowed to change or cancel your reservation. If you cancel your reservation after Nov 9 you will still be charged for the full amount. The reservation holder must be 21 years of age or older. Reservation is guaranteed for arrival on the confirmed check-in date only. If you dont check-in to the hotel on the first day of your reservation and you do not alert the hotel in advance the remaining portion of your reservation will be canceled and you will not be entitled to a refund. Your credit card is charged the total cost at time of purchase. Prices and room availability are not guaranteed until full payment is received. The reservation holder must present a valid photo ID and credit card at check-in. The credit card is required for any additional hotel specific service fees or incidental charges or fees that may be charged by the hotel to the customer at checkout. These charges may be mandatory (e.g. resort fees) or optional (parking phone calls or mini-bar charges) and are not included in the room rate. All rooms will accommodate up to 2 people. Requests for bed types (King Queen Double etc.) or other request(including preferences for smoking or non-smoking rooms) should be requested through your confirmed hotel and cannot be guaranteed. Pets are permitted. In connection with facilitating your hotel transaction the charge to your method of payment will include a charge for Taxes and Fees. This charge includes an estimated amount to recover the amount we pay to the hotel in connection with your reservation for taxes owed by the hotel including without limitation sales and use tax occupancy tax room tax excise tax value added tax and/or other similar taxes. In certain locations the tax amount may also include government imposed service fees or other fees not paid directly to the taxing authorities but required by law to be collected by the hotel. The amount paid to the hotel in connection with your reservation for taxes may vary from the amount we estimate and include in the charge to you. The balance of the charge for Taxes and Fees is a fee we retain as part of the compensation for our services and to cover the costs of your reservation including for example customer service costs. The charge for Taxes and Fees varies based on a number of factors including without limitation the amount we pay the hotel and the location of the hotel where you will be staying and may include profit that we retain. Except as described below we are not the vendor collecting and remitting taxes to the applicable taxing authorities. Our hotel suppliers as vendors include all applicable taxes in the amount billed to us and we pay over such amounts directly to the vendors. We are not a co-vendor associated with the vendor with whom we book or reserve our customers travel arrangements. Taxability and the appropriate tax rate and the type of applicable taxes vary greatly by location. For transactions involving hotels located within certain jurisdictions the charge to your method of payment for Taxes and Fees includes a payment of tax that we are required to collect and remit to the jurisdiction for tax owed on amounts we retain as compensation for our services. Depending on the property you stay at you may also be charged (i) certain mandatory hotel specific service fees for example resort fees (which typically apply to resort type destinations and if applicable may range from 10 to 40 per day) energy surcharges newspaper delivery fees in-room safe fees tourism fees or housekeeping fees and/or (ii) certain optional incidental fees for example parking charges minibar charges phone calls room service and movie rentals etc. These charges if applicable will be payable by you to the hotel directly at checkout. When you check in a credit card or in the hotels discretion a debit card will be required to secure these charges and fees that you may incur during your stay. Please contact the hotel directly as to whether and which charges or service fees apply. Please note that we are unable to facilitate a rebate of Canadian Goods and Services Tax (GST) for customers booking Canadian hotel accommodations utilizing our services. For bookings in Canada the charges may also include destination marketing fees collected by the hotel and passed along to tourist bureaus.
From: 20261109 | Until: 20261110
Need help?
For questions about your booking or policies, contact us at +1 305 428-2518.
Cancellation policy (selected rate)
- Additional-person charges may apply and vary according to the property’s policy.
- Government-issued photo ID and a credit/debit card or cash deposit may be required at check-in.
- Special requests are subject to availability at check-in and may incur additional charges; they cannot be guaranteed.
- This property accepts credit cards, debit cards, and cash. A pre-authorization may be requested prior to arrival. Parties and events are allowed (including weddings, birthdays, and family gatherings). Long stays are permitted. Safety measures include smoke detectors and exterior lighting. Some outdoor areas (balconies, terraces, patios) may not be suitable for children. Please contact the property in advance to confirm room suitability.
- Some fees related to payment processing (such as transaction or card-processing costs) are non-refundable, even if your booking is later modified or canceled.
- Any bank or card-issuer fees for international transactions or currency conversion are charged directly by your bank and are not covered by ThatVacation.com.
- In the event of cancellation, any non-refundable fees already incurred will be excluded from any refund.
- If you make changes to your booking, the new price will be based on the rates available at the time of the change and may differ from your original booking.
- Some bookings may have specific cancellation or change restrictions; please review the property’s policy before making a reservation.