STUDIO STANDARD
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Junior Suite Doble
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JUNIOR SUITE TWO BEDS
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JUNIOR SUITE STANDARD
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One Bedroom Suite
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SUITE WITH VIEWS
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SUITE ONE BEDROOM
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One Bedroom Corner Suite
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SUITE DELUXE WITH VIEWS
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SUITE WITH DOUBLE BED
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SUITE KING BED ONE BEDROOM
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Grand Junior Suite
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JUNIOR SUITE GRAND
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Policies & guest information
Tip: Select a rate on the right side of the room card (Refundable / Non-Refundable). This section will instantly update to show the exact cancellation policy for the selected rate.
Check-in
Standard check-in time: 03:00 PM
Check-out
Standard check-out time: 12:00 PM
From the date of: 04/01/2017 City Tax payable directly at the hotel.From the date of: 14/12/2017 There is a daily sanitation tax payable by the guests directly to the hotel.
Note 1: Important notices: In case of any amendment please contact us to check the rates and conditions as these could change - Hotel will invoice the total amount of this booking in case of no show / En caso de modificacion, por favor contacten con nosotros para verificar las tarifas y condiciones de la reserva ya que podrian ser diferentes - En caso de no show el hotel se reserva el derecho de aplicar gastos del 100%
From: 20261029 | Until: 20261030
Note 2: Estimated total amount of taxes fees for this booking:237.60 Mexican Peso payable on arrival. LGTBIQ friendly.Key Collection 07:00-12:00.Early departure.Check-in hour 15:00-23:00.Car park YES (With additional debit notes) 0.00 MXN Per unit/stay.Check-out hour 12:00-13:00.Identification card at arrival.Children get free accommodation meals payable on the spot 1 12.Deposit on arrival.Credit card is compulsory as a deposit no deposit in cash is accepted.Single-Use Plastic Free.Cash Free. Serenity Hotel Boutique By Alsol is an accommodation located in the centre of Playa del Carmen which provides air-conditioned rooms with free Wi-Fi access free private parking and room service. It also features an outdoor pool terrace and restaurant. The hotel also offers concierge service tour desk and currency exchange.At the hotel each room has a seating area a flat-screen TV with cable channels a safe and a private bathroom with shower free toiletries and a hairdryer. Some rooms are equipped with a kitchen that includes a refrigerator and microwave. At Serenity Hotel Boutique By Alsol each room has bed linen and towels.The accommodation offers a la carte or American-style breakfast options.Nearby you will find attractions such as Playa del Carmen Beach the ADO International Bus Station and the Church of Guadalupe. Cozumel International Airport is 36 km away and the accommodation offers a transfer service to or from the airport.
From: 20261029 | Until: 20261030
Note 3: Taxes/Fees: FEE Ecologic Fee 237.60 MXN payable directly at the hotel.
From: 20261029 | Until: 20261030
Need help?
For questions about your booking or policies, contact us at +1 305 428-2518.
Cancellation policy (selected rate)
- Additional-person charges may apply and vary according to the property’s policy.
- Government-issued photo ID and a credit/debit card or cash deposit may be required at check-in.
- Special requests are subject to availability at check-in and may incur additional charges; they cannot be guaranteed.
- This property accepts credit cards, debit cards, and cash. A pre-authorization may be requested prior to arrival. Parties and events are allowed (including weddings, birthdays, and family gatherings). Long stays are permitted. Safety measures include smoke detectors and exterior lighting. Some outdoor areas (balconies, terraces, patios) may not be suitable for children. Please contact the property in advance to confirm room suitability.
- Some fees related to payment processing (such as transaction or card-processing costs) are non-refundable, even if your booking is later modified or canceled.
- Any bank or card-issuer fees for international transactions or currency conversion are charged directly by your bank and are not covered by ThatVacation.com.
- In the event of cancellation, any non-refundable fees already incurred will be excluded from any refund.
- If you make changes to your booking, the new price will be based on the rates available at the time of the change and may differ from your original booking.
- Some bookings may have specific cancellation or change restrictions; please review the property’s policy before making a reservation.