Booking Terms and Conditions
Hello and welcome! We are glad that you take the time to read these terms of service (the
“Terms”). These Terms are important as, together with your booking confirmation email (the
"Booking Confirmation"), set out the legal terms under which Travel Services are made
available to you through our Service. They also cover any interaction or communication you
have with us through our Service. Use of our Service is conditioned on your acceptance of
these Terms. To book a Travel Service, you must also accept these Terms. If you do not agree
to these Terms, please do not use our Service or book a Travel Service. We may change these
Terms at any time and your future use of our Service following changes to these Terms is
subject to your acceptance of those updated Terms. We recommend that you save or print a
copy of these Terms. These Terms contain an arbitration agreement and class action waiver
that apply to all claims brought against us in the United States. Please read them carefully.
In these Terms:
“we”, “us” or “our” refers to "That Vacation Travel Corp"., a corporation of 12150 Sw 128 Court Suite 102, Miami,
FL, 33186 USA that provides our Service. “ Our Group of Companies ” refers to us and our corporate subsidiaries and
affiliates. "our partners" means any affiliated, co-branded or linked websites through which our group of companies
provide content or service. “our Service” refers to the provision of our websites, applications and online tools. “ Travel
Provider ” means the travel provider that makes the Travel Services available to you through our Service. “Travel
Services” means the travel services made available to you by the Provider(s) of applicable travel(s) through our
Service, such as property stays, flights, car rentals. cars or activities to do, etc. “You” refers to you, the traveler, who
uses our Service or makes a reservation with our Service.
Please read these Terms carefully.
To book a Travel Service, you must read and accept these Terms by checking the box
indicating your agreement. If you do not agree to these Terms, please do not use our Service
or book a Travel Service.
Rules and restrictions:
In addition to these Terms, other terms and conditions provided by the Travel Providers (such as an airline's conditions
of carriage, the terms and conditions of a property, or the rental contract from a car rental company, etc.) also apply to
your reservation (“Rules and Restrictions”). To make a reservation, you must accept the Rules and Restrictions of
the Travel Provider you select (such as payment of amounts owed, refundability, penalties, restrictions on availability
and use of rates or services, etc.). The relevant Rules and Restrictions are provided to you before making a reservation
and are incorporated by reference into these Terms.
If you violate a travel provider's rules and restrictions, your reservation may be canceled and you may be denied access
to the travel service. corresponding trips. You may also lose the money paid for such booking and we or the
Travel Provider may debit your account any costs we incur as a result of such breach.
Use of our service:
Our rules: We provide our Service to help you find information about the Travel Services and to help you to book such
Travel Services. It is provided to you for no other purpose.
You agree that:
You will only use our Service for personal, non-commercial purposes. You must be at least 18 years of age and have
the legal authority to enter into contracts You will use our Service lawfully and in accordance with these Terms. all
information provided by you is true, accurate, current and complete
If you have an account with us, you will be able to:
safeguard your account information be responsible for any use of your account by you or others
if booking on behalf of others:
will obtain your authorization before acting on your behalf inform them of the terms that apply to the reservation
(including Rules and Restrictions) and ensure that they agree to these terms. You are responsible for paying any
amounts due, making any change/cancellation requests, and all other matters related to the reservation.
You also accept not:
make any false or fraudulent reservation access, monitor or copy any content of our Service using any robot, spider,
scraper or other automated means or any manual process violate the restrictions in any robot exclusion headers on our
Service or circumvent or circumvent other measures used to prevent or limit access to our Service take any action that
imposes, or may impose, a large or unreasonable load on our infrastructure deep link to any part of our Service “frame”,
“mirror” or otherwise incorporate any part of our Service into any other website.
Access:
We may, acting reasonably, deny any person access to our Service at any time and for any reason. any valid reason. We
may also make improvements and changes to our Service at any time.
Account:
To create an account, you must be at least 18 years of age and follow the account creation instructions provided through
our Service. The account you create on our Service also allows you to access other sites, applications, tools, and services
offered by our company using the same account credentials, in addition to our Service (from “That Vacation Travel
Corp”). Please note that when you use your “That Vacation Travel Corp” account, the relevant terms of service
displayed on the sites, applications, tools, and services you are using will govern your use of them. For information on
how to delete your account, please log in to your account on our Service and follow the applicable account deletion
process. For more information about your privacy rights (such as deletion or access), please see our Privacy Statement.
How we order your search results:
There are many travel options available through our Service and we want your search results to be are as relevant as
possible. On the search results page you will see our default sort order; However, you can select how to sort your results
and also use filter options to prioritize results based on chosen preferences, for example, price, guest review score or
other criteria. You can get Learn more about how we sort search results here. Within your search results, we sometimes
also display travel options that are commercial listings paid from our Travel Suppliers. These travel options are clearly
labeled for your information. as "Advertisement" or a similar equivalent label, to differentiate them from other travel
options.
Third Party Redirection and Reservation Services:
If you are redirected from our Service to a third-party booking service (such as car rental) to make a travel reservation,
please note that any reservation made through such reservation service will be with the third party and not with us. We
are not responsible for reservations made through reservation services of third parties and we have no liability to you in
respect of such booking. The terms and conditions of the third party service provider will establish what rights you have
against them and explain your liability.
Confirmation of a reservation:
Your Reservation Confirmation includes the essential elements of your reservation, such as a description of the
Services. Reserved trip and price. We will send your booking confirmation and any relevant travel documents to the
email address that you provide when making the reservation. If you do not receive Confirmation of your reservation
within 24 hours To make your reservation, contact us.
Payments and Prices:
The price of the Travel Services will be as shown on our Service, except in cases of obvious error. Prices for Travel
Services are dynamic and may change at any time. Price changes are not will affect reservations already accepted,
except in cases of manifest error. We show many Travel Services and we We endeavor to ensure that the price
displayed is accurate. We reserve the right to correct any errors in prices in our Service. If there is an obvious error
and you have made a reservation, we will offer you the opportunity to keep your reservation by paying the correct
price or we will cancel your reservation without penalty. We are under no obligation to make available to you
Travel Services at an incorrect (lower) price even after a Booking Confirmation has been sent to you, whether the
error should have been reasonably obvious to you.
In the event of a pricing error, you will be notified as soon as possible. You will have the option to confirm the booking
at the correct price or cancel the booking without penalty. We are not obligated to honor bookings at incorrect prices if
the error is obvious and should have been recognized as such by you.
Taxes:
Prices displayed through our Service may include taxes or tax recovery charges. Such taxes or tax recovery charges
may include amounts associated with value added tax, goods and services tax, sales tax, occupation tax and others
taxes of a similar nature. Taxes or tax recovery charges are generally calculated or estimated on the prices shown at
through our Service before any discounts (including those funded by us), coupons and rewards loyalty discounts that
may be applicable to your reservation, unless those discounts, coupons and loyalty rewards are considered as a
reduction in price for the purposes of calculating or estimating taxes in the jurisdiction relevant to the reservation.
You acknowledge that, except as provided below with respect to tax obligations on amounts received from you,
including facilitation fees and service fees where applicable in accordance with Section (Stays) below, our Group of
Companies does not collect taxes for remittances to taxes applicable. authorities. Tax recovery charges on Pay Now
reservations are a recovery of the estimated taxes that our Group of Companies pays to the Travel Supplier for taxes
owed by the services provided by the Travel Provider (such as the room rental fee). Travel providers are responsible
for remitting applicable taxes to applicable tax jurisdictions. Taxation and rate Appropriate tax rates vary greatly
by jurisdiction. The actual amounts paid by our Group of Companies to the Travel Suppliers may vary tax
recovery charge amounts, depending on rates, taxation, etc. in effect at the time of actual use of the services
provided by the Travel Provider. Local sales, use and/or hotel occupancy taxes are imposed on amounts our
Group of Companies charge for the services they provide (service fee and/or facilitation fee) in certain
jurisdictions. The actual amount imposed on services provided by our Group of Companies may vary depending on
the rates in effect at the time the Travel Provider provides the services. In certain jurisdictions, our Group of
Companies is responsible for collecting and remitting local sales, use and/or hotel occupancy taxes. for the full
price, including the amounts we charge for our services, as well as the Travel Services provided by the Travel
Provider. In certain jurisdictions, you may be responsible for paying local taxes imposed by the authorities local
taxes (such as municipal taxes or tourist taxes, etc.). Our Group of Companies or the Supplier Travel may charge
you such local taxes. Our Group of Companies will notify you of any local taxes which you must pay before
completing your reservation, when said taxes have been notified to our Group of Companies by the Travel
Provider. The amount of local taxes may change between the reservation date and the date of stay. If taxes have
changed before the date of your stay, you may be required to pay taxes at the higher rate.
Processing payment:
For certain Travel Services, such as a Package (as defined in Section (Packages), payment may be charged by more
than one portion (as will be shown on your payment method statement), however, the total amount charged will not
exceed the total price of all Travel Services. When payment is made at the time of your reservation and paid in
the local currency of our Service (as applicable), the company that makes that payment (through third-party
payment processors) and charges your payment method will be the company that indicated below. to the relevant
location of our Service in the table below.
Location:
Our company accepts your payment.
United States Thatvacation Travel, Corp. a registered company an United States Without prejudice to applicable law and
the jurisdiction paragraph in the (General) Section of these Terms, when a of our companies (as set out in the table above)
accept your payment (via third party payment processors) and charges your payment method, the law The laws that will
govern that payment transaction will be the laws of the location of said business. Our Privacy Statement provides
information about how we use your payment and account information when You choose to have us store a credit or debit
card or other payment method for future use.
Payment verification:
You authorize the applicable company (as set out in the table above) or Travel Provider to: verify your payment method
by obtaining prior authorization, charging a nominal fee, or through other means of verification, and At verification,
upload your payment method.
Fees charged by banks:
Some banks and card issuers impose fees for international or cross-border transactions. For example, if you make a
reservation using a card issued in a country other than the Travel Provider's location or you choose to transact in a
currency other than the local currency of our Service, your card issuer may charge you an international or cross-border
fee. -border transaction fee. Additionally, some banks and card issuers impose fees for currency conversion. For example,
if you make a reservation in a currency other than the currency of your credit card, your card issuer may convert the
amount of the reservation into the currency of your credit card and charge you a conversion fee. If you have any questions
about these fees or the exchange rate applied to your reservation, please contact your bank or issuer of the card. Our group
of companies is not associated with nor responsible for any fees related to the different exchange rates and fees of the card
issuer.
Fraud
If a reserve or account shows signs of fraud, abuse, association with a government-sanctioned person or entity, or other
suspicious activity, we may request additional information from you. If we reasonably conclude that a reservation or
account is associated with fraud, abuse, a person or entity government sanctioned or suspicious activity, we may: cancel
any reservation associated with your name, email address or account close any associated accounts, and take legal action,
including to seek to hold you responsible for any losses. Please contact us about canceling a reservation or closing an
account.
Cancellation or modification of a reservation: Cancellation or change by you:
Cancellations or changes (with respect to travel date, destination, place of departure, property or means of
transportation) A reservation can be made by contacting us. You have no automatic right to cancel or change a
booking unless permitted by the relevant Travel Provider in accordance with its Rules and Restrictions (which
are provided to you before making a reservation). Travel providers may charge you fees for canceling (in
whole or in part) or changing a reservation. These rates will be established in the Rules and Restrictions. You
agree to pay any charges incurred. Note that, In the case of changes, the price of your new arrangements will
be based on the price applicable at the time you request us make the change. This price may not be the same as
when you originally booked the Travel Services. Prices tend to increase the closer to the departure date the
change is made.
Please read the relevant Rules and Restrictions to find out what terms apply to your reservation. For example:
If you book a stay at a property and do not cancel or change your reservation before the policy period
applicable cancellation, you may be subject to cancellation or change charges as shown in the Rules and
corresponding restrictions. Some properties do not allow cancellations or changes to reservations once made.
If you make a pay later reservation and no-show or cancel the reservation, the property may impose a fee for no-show
or cancellation as shown in the applicable Rules and Restrictions and you will be charged the fee for no-show or
cancellation of the property. If you do not show up or use some or all of the booked Travel Services, you may only be
owed refunds to you in accordance with the relevant Rules and Restrictions, and When a cancellation affects more than
one person on a reservation (for example, two airline tickets booked on one single itinerary, etc.), any applicable
cancellation fee will be applied in respect of each person on the canceled reservation. If you wish to cancel or change
any part of a reservation and such cancellation or change is permitted by the Supplier then, in addition to any charges
imposed by the Travel Provider, we may also charge you an administrative fee. If such an administration fee applies,
you will be notified before you agree to proceed with the change/cancellation.
Other cancellation or change:
We (and the relevant Travel Provider) may cancel your booking if full payment for the booking is not received, or any
applicable cancellation/change charges or fees associated with a reservation upon expiration. For various reasons (such
as an oversold property due to connectivity issues or a closed property due to a hurricane, etc.), we or the Travel
Provider may cancel or modify a reservation. If this happens, we will make reasonable efforts to notify you as soon as
possible and offer alternative options/assistance. when possible or a refund.
Deposit:
Some travel providers require a payment card or cash deposit upon check-in to cover additional expenses incurred
during your stay. This deposit is not related to any payment received by the relevant company (as set out in Section
(Payment)) for your booking.
First night without presentation If you do not show up for the first night of your stay reservation, but plan to check in
for subsequent nights, Please confirm this with us before your original check-in date. If you do not confirm this, the
entire your reservation. No-show refunds will only be paid to you in accordance with the Rules and Restrictions
relevant to the property.
Califications:
The ratings displayed through our Service indicate what you could expect from the properties showing that level of
qualification, including (where applicable) through qualification organizations by local and national stars. These may
differ from the standards in your own country. The qualifications displayed on the site do not represent or promise any
particular feature or service. There is information Additional information available in the "Overview" or "Amenities"
section of the property details page. These guidelines are subject to change, and our Group of Companies and our
Partners cannot guarantee their accuracy. of any specific rating displayed from time to time through our Service.
Cruices: Some travel providers offering cruises may require you to sign their liability waiver before to participate in
the travel service they offer.
Things to Do: Some Tour Providers offering Things to Do may require you to sign their liability waiver before
participating in the Travel Service they offer. Things to Do Travel Services are generally not transferable or eligible for
refunds or exchanges. unless such Travel Services are canceled by the Travel Provider.
Packages: We provide you the opportunity to book separate Travel Services together at the same time through our
Service (for example, a stay reservation and a flight reservation), but each Travel Service is subject to its own Rules and
Restrictions and these Terms (such combination booking is a “Package”).
Health:
You should check the recommended inoculations/vaccines, which may change at any time. You must consult to your
doctor before leaving. You are responsible for ensuring: Meet all health entry requirements. receive relevant/required
inoculations/vaccines take all recommended medications and Follow all medical advice regarding your trip.
Passport and visa:
You should check with the relevant Embassy or Consulate for passport and visa information. Requirements may change
so please check updated information before booking and leaving and leave sufficient time for all relevant requests. Our
Group of Companies is not responsible if you are denied entry to a flight or cruise (if applicable) or to any country, due
to your conduct, including failure to carry correct and adequate travel documents required by any Travel Provider,
authority or country (including countries through which you are transiting). This includes all stopovers made by an
airplane or cruise ship (if applicable), even if you do not leave the plane, the airport or the cruise ship. Some
governments require airlines to provide personal information about all travelers on their planes. Data will be collected at
the airport when you check-in or, in some circumstances, when you make your reservation. Please contact the relevant
airline you are traveling with if you have any questions regarding this. Our Group of Companies does not represent or
guarantee that traveling to international destinations is advisable or risk-free. and is not responsible for any damage or
loss that may result from travel to such destinations. That Vacation Travel Corp. suggests the visa provider, CIBT at
www.visacentral.com.
Our responsibility:
We own and operate our Service and the Travel Providers provide the Travel Services to you. To the maximum extent
permitted by law, our company and our Partners will not be responsible for: any of the Travel Services made available
to you by the Travel Providers for the acts, errors, omissions, representations, warranties or negligence of such Travel
Providers, or for any personal injury, death, property damage or other damages or expenses resulting from the
foregoing. Travel Providers provide us with information that describes the Travel Services.
This information includes details of the Travel Service, photographs, rates and the relevant Rules and Restrictions, etc.
We show this information through our Service. Travel Suppliers are responsible for ensuring that such information is
accurate, complete and up-to-date. Our Group of Companies and our Partners will not be responsible of any
inaccuracies in such information, unless and only if we directly caused such inaccuracies (and this also includes
property ratings that are intended for guidance only and may not be an official rating). Our Group of Companies and our
Partners do not offer guarantees on availability of specific Travel Services. The photographs and illustrations in our
Service are provided as a guide to show you the level and type of accommodation only. For more information about the
content displayed on our Service, please visit the Content Guidelines. To the maximum extent permitted by law, except
as expressly set forth in these Terms: All information, software or Travel Services displayed through our Service are
provided without warranty or condition of any kind. This includes, but is not limited to, any implied warranties and
conditions of satisfactory quality, merchantability, fitness for a particular purpose, title or non-infringement, and Our
Group of Companies and our Partners waive all these warranties and conditions. The display of Travel Services through
our Service does not constitute an endorsement or recommendation. of such Travel Services by our Group of companies
or our Partners. Our Group of Companies and our Partners disclaim, to the fullest extent permitted by law, all
warranties and conditions that our Service, its servers or any email sent by us or our Partners are free of viruses or other
harmful components.
To the maximum extent permitted by law and subject to the limitations of these Terms, neither our Group of Companies
nor our Partners will be liable for any direct, indirect, punitive, special, incidental or consequential loss or damage
arising from: travel services, the use of our Service, any delay or inability to use our Service, or your use of links from
our Service, whether due to negligence, contract, tort, strict liability, consumer protection statutes or otherwise, and
even if our Group of Companies and our Partners have been advised of the possibility of such damages. If our Group of
Companies or our Partners are liable for any loss or damage under these Terms, then, to the maximum extent permitted
by law, we will only be liable to you for direct damages that were: reasonably foreseeable by both you and us (or our
Partners, as applicable), actually suffered or incurred by you, and directly attributable to our actions (or the actions of
our Partners, as applicable), and in case of any liability of our Group of Companies and/or our Partners, said liability in
no event will it exceed, in total, the greater of (a) the cost paid by you for the Travel Services in question or (b) one
hundred dollars (US$100.00) or its equivalent in local currency. This limitation of liability reflects the allocation of
risks between you and us. The limitations specified in this Section will survive and apply even if it is determined that
any limited remedy specified in these Terms has failed of its essential purpose. Limitations of liability provided for in
these Terms are for the benefit of our Group of Companies and our Partners. Any case of force majeure, including
media disruption or strike (by airlines, properties or air traffic controllers, as applicable), will result in the suspension of
the obligations in these Terms that are affected by the event of force majeure. In such case, the party affected by the
force majeure event will not be responsible as consequence of the impossibility of fulfilling such obligations.
Indemnity:
You agree to defend and indemnify our Company and our Partners and any of their officers, directors, employees
and agents from and against any claim, cause of action, demand, recovery, loss, damage, fine, penalty or other costs
or expenses. of any kind or nature (“Losses”), including, among others, reasonable legal and accounting fees,
presented by third parties as a result of: your breach of these Terms or the documents referred to in them your
violation of any law or the rights of a third party, or your use of our Service, to the extent that such Losses are not
caused directly by the actions of our Group of Companies or our Partners (as applicable).
Reviews, comments and photos.
By submitting content to our Service by email, posting or otherwise, including reviews of properties, photos, videos,
questions, comments, suggestions, ideas or the like contained in any submission (collectively "Submissions"), you:
Please confirm that all Submissions you make are your original creation and that you have and will maintain all
necessary rights to allow us to use the Submissions as set forth in these Terms, and grant our Group of Companies
and our Partners, as permitted by law, a non-exclusive right, free of royalty-free, perpetual, transferable, irrevocable
and fully sublicensable across multiple tiers for use, reproduce, modify, adapt, translate, distribute, publish, create
derivative works and publicly display and make such Submissions throughout the world in any media, now known or
later devised. You also acknowledge and agree that our Group of Companies and our Partners may choose to use the
name that you submit with such Submission to attribute your Submissions (for example, listing your name and
hometown on a review you submit) at our discretion in a non-identifiable format. Such Submissions may also be
shared with Travel Providers. It also grants our Group of Companies the right to legally pursue any person or entity
that violates your rights or those of our Group of Companies in the Submissions. Submissions are not confidential or
proprietary. If possible, you expressly waive any and all "moral rights" (including rights of attribution or integrity)
that may subsist in your Submissions. You agree that you have no objection to the publication, use, modification,
deletion or exploitation of your Submissions by our Group of Companies, our Partners or any of our other licensees.
You are entirely responsible for the content of your Submissions.
You must not post or transmit to or from our Service and agree that any Submission you make will not contain any
content that: is unlawful, threatening, libelous, defamatory, obscene, pornographic or would violate rights of
publicity or privacy or any law. is commercial (such as solicitation of funds, advertising or marketing of any goods
or services, etc.) infringes, misappropriates or violates any copyright, trademark, patent or other right property of any
third party, or is objectionable on grounds of public interest, public morality, public order, public safety or national
harmony. You will be solely responsible for any damage resulting from failure to comply with the above rules, or
from any other damage resulting from your posting of Submissions to our Service. We may exercise our rights (for
example: use, publish, display, delete, etc.) regarding any Submission without notice to you. If you submit more than
one review for the same property, only your most recent Submission will be eligible for use. All submissions are
subject to our content guidelines.
We do not claim any ownership, endorsement, or affiliation with any Submission made by you. For more
information, see the Content Guidelines.
Intellectual Property Policy and Notices Copyright and Trademark Notices:
All content on our Service is 2024 "That vacation Travel Corp". All rights reserved. Thatvacation.com,
thatvacationtravel.com, the That Vacation Travel logo, among others, are trademarks trademarks or registered
trademarks of "That Vaction Travel, Corp". Other logos and product names and companies mentioned herein
may be trademarks of their respective owners.
We are not responsible for the content of websites operated by parties other than us.
The Google® Translate tool is available through our Service to allow you to translate content. The Google®
Translate tool uses an automated process to translate text and this may cause inaccuracies. Use of the Google®
Translate tool is at your own risk. We make no promises, assurances or guarantees about the accuracy or
completeness of the translations provided by Google® Translate.
Our Service may contain links to websites operated by parties other than us. Such links are provided for your reference
only. We do not control such websites and do not We are not responsible for their content or your use of them. Our
inclusion of such links does not imply any endorsement of the material on such websites or any association with their
operators.
If you become aware of any infringement of our trademark, please inform us by emailing us at
booking@thatvacationtravel.com. We only send messages related to trademark infringement to this email address.
Intellectual Property Infringement Policy and Reports:
We respect the intellectual property rights of others and expect that our suppliers, partners and users (collectively
"Users") do the same. We have a policy of prohibiting Users from posting materials that infringe the copyrights,
trademark rights or other intellectual property rights of others, and under appropriate circumstances we will terminate the
accounts of Users who are repeat infringers. The requirements and Instructions for filing copyright and trademark
complaints can be found at the “Intellectual Property Infringement Complaints and Forms” found here.
Software:
Any software available for download from our Service or a mobile application store ("Software") is a work
protected by copyright of our Company or our respective suppliers. Your use of the Software is governed by the
terms of the end user license agreement (if applicable) accompanying the Software ("License Agreement"). You
must first accept the License agreement to install, download or use any Software. For any Software not
accompanied by a License Agreement, we grant you a limited, personal, non-exclusive, license. non-transferable
and non-sublicensable to download, install and use the Software to use our Service in accordance with these
Terms and Conditions. without any other purpose. The Software is provided to you free of any fees or charges. All
software (such as all HTML code and Active X controls, etc.) contained in our Service is the property of our
Group of Company, our Partners or our respective suppliers. All software is protected by copyright laws and
regulations. of international treaties. Any reproduction or redistribution of the Software is prohibited by law and
may result in serious civil and criminal sanctions. Anyone who violates this will be prosecuted. Without limiting
the foregoing, copying or reproduction of the Software to any other server or location for personal use is expressly
prohibited. subsequent reproduction or redistribution. The Software is warranted, in any event, solely under the
terms of the License Agreement.
Your privacy and personal information:
We are committed to the privacy, confidentiality and security of the personal information entrusted to us. Please review
our current Privacy Statement, which also governs your use of our Service and is incorporated by reference herein.
Terms, to understand our practices.
Disputes and arbitration
Please read this section carefully. Requires any and all claims to be resolved through arbitration binding or in small
claims court, and prevents you from bringing a class action or similar proceeding in any forum. Arbitration is required if
your country of residence enforces arbitration agreements, including, but not limited to, the United States. If you are
located outside the United States but are trying to file a claim in the United States, arbitration is required to determine the
threshold of whether this dispute resolution section applies to you, as well as all other threshold determinations, including
residency, arbitrability, venue, and applicable law. If your country residence does not enforce arbitration agreements,
mandatory pre-arbitration dispute resolution, and notice and prohibition of class actions or representative proceedings set
forth below even They apply to the extent required by law. We are committed to traveler satisfaction and resolving
consumer disputes in a timely and efficient manner. We have a two-step dispute resolution process that includes: (1)
investigation and negotiation of your claim with our Traveler Service team; and, if necessary, (2) binding arbitration
administered by the American Association Arbitration (“AAA”) or, for arbitrations outside the United States, an agreed
upon arbitral tribunal. Both you and us We retain the right to seek relief in small claims court as an alternative to
arbitration.
Arbitration Agreement (“Arbitration Agreement”):
You and we mutually agree that any dispute between us arising out of or relating in any way to our Service, these
Terms, our Privacy Statement, any services or products provided by us or anyone of our subsidiaries, travel providers or
companies that offer products or services through us, any dealings with our Traveler Services agents or any
representation made by us (“Claims”) will be resolved through binding arbitration, rather than in court, except those
resolved in small claims court. This includes any Claim you bring against us, our subsidiaries, Travel Suppliers or any
company that offers products or services through us (which are beneficiaries of this Arbitration Agreement). This
Arbitration Agreement shall be binding upon and include any claims brought by or against third parties, including, but
not limited to, their spouses, heirs, third-party beneficiaries and assigns, when their underlying claims are related to its
use. of Travel Services. To the extent any third party beneficiary of these Terms brings claims against the entities
covered by these Terms; those claims will also be subject to this Arbitration Agreement. The arbitrator will also be
responsible for determining all threshold issues of arbitrability, including, but not limited to, the existence, scope or
validity of the Arbitration Agreement, any defense to arbitration, such as related issues with whether this Arbitration
Agreement is enforceable, unconscionable or illusory, and any defense to arbitration, including, but not limited to,
jurisdiction, waiver, delay, seizure or estoppel.
Small Claims Court Matters:
Without prejudice to the arbitration provisions above, you or we may present or remove any claim in small claims court
if the claim is within the jurisdictional limit of such court; whenever said The court does not have the authority to hear
class or representative claims, nor to consolidate or join the claims. claims of other people or parties who may find
themselves in a similar situation in said procedure. Besides, whether the claims raised in any arbitration claim are
within the jurisdictional limit of the claims court minor claims, then you or we may elect to have the claims heard in
small claims court, instead of in arbitration, at any time before the arbitrator is appointed. , or in accordance with AAA
rules, notifying to the other party of that election in writing. No class actions or representative proceedings. You and we
agree that any and all procedures to resolve Claims will be conducted solely on an individual basis and not in a class,
consolidated or representative action, including, but not limited to, as a private attorney general. The arbitrator may not
consolidate more than one party's Claims and may not preside over any class or class proceeding. representative. You
and we further acknowledge that each of you waives your right to a jury trial.
Arbitration rules and applicable law:
This Arbitration Agreement is a “written agreement to arbitrate” evidencing a transaction in interstate commerce. The
Federal Arbitration Act (“ FAA ”) governs all substantive and procedural interpretation and application of this
provision. The arbitration will be administered by the AAA in accordance with the AAA Consumer Arbitration Rules or
other rules of AAA arbitrations that the AAA determines are applicable (the “AAA Rules”) then in effect, except as be
modified here. The AAA Rules are available at www.adr.org. The arbitrator will apply the law of the state of
Washington, without regard to conflict of laws principles, except that the FAA governs all provisions relating to
arbitration. Foreign laws do not apply. This Arbitration Agreement may only be modified by mutual written agreement.
Resolution and mandatory notification of disputes prior to arbitration:
Before initiating arbitration, you agree to provide us the opportunity to resolve any Claim by notifying us of the Claim
by writing and attempting in good faith to negotiate an informal resolution. You must send, by certified mail, a written
and signed Notice of Dispute (“ Notice ”) addressed to: That Vacation Travel Corp 12150 Sw 128th Ct Suite 102 Miami
Fl 33186. The Notice must contain the following information: (1) your name, (2) your address, (3) the email address
you used to make your reservation, (4) a brief description of the nature of your complaint, (5) the resolution you seek,
and (6) your signature. If we are unable to resolve your complaint within 60 days of your notification, you may begin an
arbitration proceeding. Participating in this pre-arbitration notice and dispute resolution process is a requirement that
must be met before to begin arbitration. The AAA has no authority to administer or adjudicate the Claim unless and
until the complied with all Pre-Arbitration Notice and Dispute Resolution requirements. The statute of limitations will
end while the parties participate in the dispute resolution process required by this Section.
Starting the arbitration:
To begin arbitration, you must file the Claim with the AAA as specified in the AAA Rules. The AAA provides a
Demand for Arbitration – Consumer Arbitration Rules form at www.adr.org or by calling to AAA at 1-800-778-7879. A
party initiating arbitration against us must submit the Request for Arbitration in writing to the That Vacation Travel
Corp 12150 Sw 121th Ct Suite 102 Miami Fl 33186 to the same time you file the Complaint with AAA. The arbitration
will be conducted by a single arbitrator selected in accordance with the AAA Rules or by mutual agreement between
you and us. The Arbitration will take place: (i) at a location determined by the AAA in accordance with the Rules from
AAA (provided that such location is reasonably convenient to you and does not require travel more than 100 miles from
your home or workplace); or (ii) in any other location that you and we mutually agree to; or (iii) through video
conferencing; or (iv) at your option, if the only claims in the arbitration are brought by you and are for less of $40,000 in
total, by telephone or by written submission.
Attorneys' fees and costs:
Your arbitration fees and your share of arbitrator compensation shall be governed by the AAA Rules and, where
applicable, they will be limited by the AAA Consumer Rules. To start arbitration, Each party will be responsible
for paying the filing fees required by the AAA, which are approximately equivalent to current court filing fees. In
the event that you can demonstrate that the costs of arbitration will be prohibitive compared to the costs of
litigation, or that you would otherwise be eligible for a waiver of court fees, we will pay most of your filing and
hearing fees in connection to the arbitration as the arbitrator deems necessary to prevent the arbitration from being
cost-prohibitive compared to the costs of litigation, regardless of the outcome of the arbitration, unless the arbitrator
determines that your claim(s) were frivolous or presented in a poor manner. faith. Either party may request that the
arbitrator award attorneys' fees and costs upon showing that the other party has filed a claim, counterclaim or
unfounded defense of fact or law, presented in bad faith or with the purpose of harassment. , or is otherwise
frivolous, as permitted by applicable law and the AAA Rules.
Referee's decision:
There is no judge or jury in arbitration, and judicial review of an arbitration award is limited under the FAA. The
arbitrator's decision will include the essential findings and conclusions on which the arbitrator bases the award.
Judgment on the arbitration award may be entered in any court with appropriate jurisdiction. The arbitrator may
award any relief permitted by law or the AAA Rules, but the relief declaratory or by court order can be granted
only on an individual basis and only to the extent necessary to provide relief warranted by the claimant's individual
claim.
Divisibility and survival:
If any part of this Dispute and Arbitration Provision is found to be unenforceable or illegal for any reason, (1) such
part shall be severed and the remainder of the Provision shall be given full force and effect. effect; and (2) to the
extent any Claim must proceed on a collective, consolidated basis or representative, such Claims must be litigated
in a civil court of competent jurisdiction and not in arbitration, and the parties agree that litigation of those claims
will be stayed pending the outcome of any individual Claim in arbitration.
Traveler attention and complaint management:
For answers to your questions or ways to contact us, visit our support page here. Or you can write to us at: Attn:
Traveler Attention That VacationTravel, Corp. 12150 SW 128th Court Suite 102, Miami, FL, 33186 USA
Generalities:
Applicable law and jurisdiction:
These Terms are governed by the Federal Arbitration Act, federal arbitration law, and the laws of the State of
Washington, without regard to conflict of laws principles.
Insurance:
Unless otherwise stated, prices shown do not include travel insurance. It is recommended to take out insurance that
covers the consequences of certain cases of cancellation and certain risks (such as repatriation costs in the event of an
accident or illness). You are responsible for ensuring that any insurance policy taken out adequately covers your needs.
You may be shown certain travel insurance products. If so, the details of the insurance provider, relevant key
information and terms and conditions will be displayed on our Service.
Do not invoke:
Our failure or delay to enforce any provision of these Terms does not waive our right to enforce the same or any other
provision of these Terms in the future.
Inapplicable provisions:
If a court or other authority of competent jurisdiction determines that any provision (or partial provision) of these Terms
is invalid, illegal or unenforceable, it will be deemed that provision (or partial provision), if necessary, does not form
part of these Terms. Terms with you. In such case, the validity and applicability of the other provisions will not be
affected.
Full agreement:
These Terms constitute the entire agreement between you and us regarding our Service. They supersede all prior or
contemporaneous communications (whether electronic, oral or written) between you and us about our Service.
Assignment:
We may, and you may not, assign, subcontract or delegate any rights, duties or obligations under these Terms.
Third party rights:
Except as expressly provided in these Terms, we do not intend that any part of these Terms Terms is enforceable by any
person who is not a party to these Terms. will not be required the consent of third parties to the waiver, variation or
termination of any part of these Terms. These Terms do not give rise to any rights under any applicable law or
regulation in relation to with the rights of third parties to enforce any part of these Terms.
Survival of obligations:
Any provision of these Terms, which expressly, or by its nature, imposes obligations beyond of expiration or
termination of these Terms, will survive such expiration or termination.
Travel registrations
Seller of Travel: That Vacation Travel Corp. is a registered seller of travel in each of the US states listed below:
• Florida registration number: ST38963
